ICT Equipment Case studies
- Nationwide and Large-Scale Projects
- LCM (Life Cycle Management)
- Financial Institution Terminals
- Medium-Weight Equipment
- IoT Devices
- Special Terminals
- Others
LCM (Life Cycle Management)
We introduce case studies of lifecycle management implementation for our customers' ICT equipment.
Through a send-back method, we provide comprehensive support.
We have continuously carried out PC replacements and LCM for over 15 years at approximately 43 locations nationwide, handling about 13,000 units in total and shipping an average of 400 units per month.
| Product | Notebook PC |
|---|---|
| Support details | Storage, Kitting, Transportation, On-site installation and setup, Purchase, LCM |
| Number of Units | Approximately 13,000 units shipped in total, with a monthly average of about 400 units. |
| Number of delivery locations | 43 locations nationwide |
| Project features |
In addition to company-wide PC replacements every three years, we have been providing maintenance services as part of LCM for over 15 years. We also support delivery to the homes of employees who are working remotely. |
We have implemented LCM for approximately 300,000 PCs at over 5,000 locations nationwide, shipping an average of about 6,000 units per month.
| Product | Notebook PC |
|---|---|
| Support details | Storage, Kitting, Transportation, On-site installation and setup, LCM |
| Number of Units | Approximately 300,000 units shipped in total, with a monthly average of about 6,000 units. |
| Number of delivery locations | Over 5,000 locations nationwide (including individual homes for telework) |
| Project features |
By utilizing a warehouse management system that enables order placement and receipt online, real-time inventory checks and shipping instructions are possible. In accordance with the customer's security policy, dedicated areas are set up within the warehouse to enhance security. |
We have carried out PC replacement and LCM for approximately 20,000 units at about 3,300 locations nationwide.
| Product | Notebook PC |
|---|---|
| Support details | Storage, Kitting, Transportation, On-site installation and setup, LCM |
| Number of Units | Approximately 20,000 units shipped in total, with a monthly average of about 450 units. |
| Number of delivery locations | 32 companies, approximately 3,300 locations nationwide (including model rooms) |
| Project features |
The operations base was relocated from a section of an office in Chuo-ku, Tokyo to a warehouse in Hadano City, Kanagawa Prefecture, significantly reducing rental costs. In addition to installing card security, surveillance cameras, and dedicated areas in the warehouse, finger vein authentication was introduced to enhance security. We also support not only PCs but also IP phones, network devices, printers, IC card readers, and desktop scanners. |
We operate at a single location using a common system shared by four companies, shipping an average of about 300 units per month.
| Product | Notebook PC |
|---|---|
| Support details | Storage, Kitting, Transportation, On-site installation and setup, LCM |
| Number of delivery locations | Four companies, with a monthly average shipment of about 300 units. |
| Project features |
By integrating the system and operational management and running them efficiently at a single location, we are able to offer affordable LCM even to customers with a small number of devices. |
We have implemented smartphone deployment and LCM for approximately 43,000 units at about 400 locations nationwide, shipping an average of about 3,000 units per month.
| Product | Smartphone(Android, iOS) |
|---|---|
| Support details | Storage, Kitting, Transportation, On-site installation and setup, LCM |
| Number of Units | Approximately 43,000 units shipped in total, with a monthly average of about 3,000 units. |
| Number of delivery locations | Approximately 400 locations nationwide |
| Project features |
After deployment, we also provide support during the maintenance period (five years) for the devices, including handling breakdowns, shipping replacement units, and reporting. Based on our proposal, we have also implemented a multicast kitting tool.* * Multicast kitting tool: A tool that enables simultaneous configuration and software installation on multiple devices. |