LOGISTEED Holdings

Human Resource Management

Human Resource Management

The LOGISTEED Group aims to support a diverse group of people to truly shine.

Human Capital Response Policy

To achieve the LOGISTEED Group medium- to long-term vision, LOGISTEED2030, the Group is working to develop human resources that can put into practice and lead the LOGISTEED WAY and to create an organization that can demonstrate overall strength. We have built systems to visualize the status of our human resources and organization, and are implementing various measures to enhance human resource capability (develop change leaders) and invigorate the organization. We also monitor the effectiveness of these measures and implement a PDCA cycle that leads to continuous improvement of these measures.

Human Capital Response Policy

Securing/Retaining Human Resources

Toward the "LOGISTEED2030," we strive to actively secure diverse human resources who can contribute to our business with skills for global business and DX and other expertise, and promote initiatives to support their early participation.

Securing human resources appropriate to business strategies

Secure human resources with DX skills

In addition to adopting a direct recruiting approach, we also offer internship programs and hold roundtable discussions with employees to provide those who were not interested in the logistics industry with opportunities to know about and become interested in Logistics DX.
In FY2025, we held 14 industry research internships from June to December and 10 industry-specific internships in January and February (7 for 3PL and 3 for DX), with over 500 students participating.

Secure human resources with global skills

We are focusing on securing human resources who have practical language skill as well as an understanding of the culture and business environment of relevant countries and can work together toward globalization to enhance and expand overseas business. We also actively hire foreign new graduates to deepen understanding of other employees around them about foreign cultures and also to promote globalization.

Percentage of foreign employees among new graduates hired

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Scope: LOGISTEED

Percentage of foreign employees among new graduates hired FY2023 FY2024 FY2025
11% 14% 4%

Support for new hires to get acclimated to the new environment

On-boarding program

We provide trainings on the LOGISTEED WAY, safety, and legal compliance to young employees, and mid-career employees.

Management Philosophy & Brand (LOGISTEED WAY)opens in new tab

Efforts to retain young employees

We conduct training aimed at making careers more relevant to the individual. Under the mentor system, in addition to supervisors in assigned departments, senior employees also serve as mentors and counselors to support young employees in their career development. Through dialogue with mentors with diverse work experience, young employees have the opportunity to broaden their perspectives and deepen their understanding of careers in our group.

Surveys and career development interviews

We conduct surveys on young employees to measure their awareness of participating in the organizations they belong to and improving their productivity, in order to use the results to give advice to their supervisors on management. We also strive to improve the employee retention rate by introducing a mentoring program and having career development interviews on a regular basis.

Human Resources Development/Skill Development

The Group is engaged in supporting active skill development of each and every employee. We organize the skills required for each role and key position, and provide education by rank, in addition to systematically providing specialized education in areas such as logistics site management and logistics technology, offering educational opportunities according to the steps of growth of employees. By periodically assessing skills, we visualize the gap between individuals' actual and desired skill levels, and provide an environment enabling them to participate in educational programs according to their respective development themes.

Furthermore, we provide development management support programs for managers, and are working to raise the level of the skill development environment within the workplace.

LOGISTEED Group education system

We have established a groupwide educational system, and conduct practical and specialized training for all employees. In addition to training such as training by rank, training to strengthen on-site capabilities and manager training, we have independently developed training for all employees aimed at improving the basic skills of all employees and promoting communication and training for core personnel handling 3PL operations, and conduct human resource development with a view to further strengthening our operating base. In addition to conventional training for quickly gaining specialized knowledge required in our main business, we have also been implementing training measures for human resources with DX skills and human resources with global skills as priority themes required for the realization of the Mid-term Management Plan "LOGISTEED 2027."

Training for self-guided career development

We also provide educational opportunities through skills training for career development, divided into programs designed to strengthen general business skills (such as management and various business frameworks) and specialized skills specific to our operations (such as logistics center management and logistics technology). (Number of participants in Skill Training in FY2025: 6,589 cumulative participants / Participation rate among Japan Group employees (11,299): 57.8%)

Status of attendance in education programs

Scope: LOGISTEED, Japan group companies

This table can be scrolled horizontally.
Career training (Cumulative total between FY2019 and FY2025) Number of attendees
Rank-based training 4th-year training 1,092
Training for assistant managers 399
Training for managers 325
Other training Training for workplace supervisors 288
Career development training for female employees 208
Online courses 541
Total 2,853
Skills training (FY2025) Total number of attendees
Specialized skills 4,608
Business skills 1,981
Total 6,589

Develop human resources with DX skills

In order to secure human resources with DX skills to handle the creation of new businesses utilizing IT, we are improving DX education in addition to existing training systems. Based on the results of a skills survey (IT literacy x IT work utilization) of employees, we are developing educational measures tailored to the level of each employee. Specifically, for those who are working to improve their IT literacy, we provide e-learning courses on "DX mindset training" for learning basic knowledge on DX and internal case studies, and for those who are working to improve their IT business application level, we also provide specialized training such as "DX mindset development training" and "training to strengthen DX technical skills" for the purpose of strengthening practical DX skills.

Number of attendees of education programs to develop human resources with DX skills

Scope: LOGISTEED, Japan group companies

All subject employees attended "Mindset Training" aiming at cultivating issue-solving mindset FY2025
Mindset Training 2,589
Implemented an education program to develop human resources with DX skills

FY2025

(cumulative)

Intensive training for human resources to promote DX business 687 in total
Intensive training for DX technical skills 729 in total
DX mindset cultivation program 5,291 in total

Develop human resources with global skills

To develop talent capable of driving our business globally, the Group is promoting initiatives that provide consistent support, from the provision of development opportunities through to practical experience and growth into human resources with business management capabilities. Specifically, we provide human resources in Japan with development opportunities tailored to each career stage, including practical experience through an overseas business training program involving the early selection of young employees, as well as programs for international assignees designed to strengthen their management capabilities. Furthermore, we also formulate succession plans for key positions, including management roles, and promote systematic talent development and the placement of the right personnel in the right roles by ensuring visibility of human resource information globally as a whole. For human resources outside Japan, in addition to rolling out globally standardized programs on the LOGISTEED WAY, human rights, and other topics, we provide training opportunities in Japan and global rotations to enhance their expertise. Going forward, in addition to expanding education in specialized areas such as 3PL and DX, we will promote the cross-border and cross-regional mobility of talent to strengthen our framework for enabling diverse talent to collaborate in leading our business globally.

Overseas training program
Overseas training program

The Overseas Training Program has been in place since 1989 with the aim of providing young employees with opportunities to gain overseas experience through practical assignments at overseas operations and of fostering global human resources.
For our group, whose corporate vision is to become "the most preferred global supply chain solutions provider," it is critical to foster human resources with global thinking and high expertise who can contribute to our business across different cultures and values.

Under this program, participants work to propose and implement improvements addressing actual operational challenges at the forefront of global supply chains, while gaining an understanding of the business environments and operations in each country and region. At the conclusion of the training program, participants make presentations in English on the challenges identified in their assigned areas based on their local work experience, the improvement measures implemented and their results, recommendations for the Group, and their future action plans, thereby sharing the insights gained throughout the Group. To date, young employees have been dispatched to 15 countries and regions worldwide. Going forward, we will further strengthen the development of human resources with global skills by expanding the program's scope and enhancing its framework.

Scope: LOGISTEED, Japan group companies

Number of young employees in the overseas training program

(FY2025)

5

Destination of young employees in the overseas training program

(Total: from 2018 to 2025)

15 countries/regions
Development of personnel posted overseas

We provide systematic development programs for international assignees with the aim of cultivating talent capable of leading operations at overseas locations and achieving sustainable growth. In addition to fostering cross-cultural understanding and a global mindset, these programs strengthen the practical skills required to manage overseas businesses, including the formulation and execution of business strategies, organizational operations and people management, and compliance and risk management. To support language proficiency development, we subsidize the cost of English proficiency tests, provide programs designed to strengthen practical communication skills directly applicable to business, particularly listening and speaking, and expand opportunities for daily practice through the use of an AI-powered English conversation app. Through these initiatives, we promote autonomous development of skills.

Enhancement of global human resource skills development training
Enhancement of global human resource skills development training

We provide employees outside Japan with opportunities to acquire practical skills, with the aim of developing specialized talent capable of strengthening the business foundations in each country and region. For engineering staff, we conduct short-term practical training in Japan that combines classroom learning on topics such as warehouse workflow design and layout design, and the introduction of new technologies and material handling equipment with site visits and discussions. We also provide development opportunities tailored to each individual's area of expertise, skill level, and career stage, including short-, medium- and long-term assignments in Japan and global rotations that are not limited to specific countries or regions. Going forward, we will continue to develop talent capable of supporting business growth in each region by enhancing expertise and promoting the mobility of talent globally.

Development and Rollout of LOGISTEED International's Slogan
Development and Rollout of LOGISTEED International's Slogan

To achieve the goals of the Mid-term Management Plan "LOGISTEED2027," the Group regards building an organizational foundation that enables employees to act as one across national and business boundaries as a key management priority. The LOGISTEED WAY, which embodies the values and decision-making principles shared across the Group, forms the foundation for this. However, at Group companies where independently developed values and decision-making criteria are deeply embedded in their organizations, simply promoting the LOGISTEED WAY through a uniform approach presented the challenge of not always fully conveying its purpose and significance.
In response to this challenge, in FY2025 we established the Slogan of LOGISTEED International, "Be proud of our high-quality services," as a bridge connecting the LOGISTEED WAY with the values of each company. To promote the slogan, in addition to sharing a video message from the Chief International Business Officer (CIBO), we have launched initiatives centered on dialogue between local executives and employees through town hall meetings and workshops, helping each employee understand the slogan and put it into practice. In FY2025, we implemented this initiative at 41 Group companies in 21 countries.

Global expansion of educational programs to deepen understanding of the LOGISTEED WAY
Global expansion of educational programs to deepen understanding of the LOGISTEED WAY

To instill the LOGISTEED WAY throughout the Group, we continuously provide educational programs in conjunction with the rollout of the slogan.
In education, through group work and discussions, these programs provide participants with opportunities not only to understand the LOGISTEED WAY as a corporate philosophy, but also to consider how it can be applied to decisions and actions in their daily work, thereby deepening their understanding and increasing their motivation to put it into practice. In FY2025, the program was newly conducted at 11 companies for a total of 109 employees in managerial positions and above.
From FY2026 onward, we aim to further expand this initiative to cover all large companies within the Group. At the same time, we plan to gradually transition to a self-driven approach under which each location independently devises and implements initiatives to instill the LOGISTEED WAY and the slogan.

Building a global employee database

LOGISTEED has developed a global employee database for visualizing human resource information from overseas group companies according to global standards and serving as a foundation for talent management. Since FY2023, we have steadily expanded the rollout of the database, and in FY2025, it was newly introduced at five companies in five countries across North America and Europe. By integrating human capital data from each country and company, we established a framework for centrally monitoring a wide range of data, including employee composition and diversity indicators. Going forward, we will further expand the range of data items compiled and develop a dedicated human capital information database to enable data-driven global human resources initiatives. We will also explore global human resources initiatives that leverage the database, including the development of overseas talent.

Item East Asia Asia-Pacific North America Europe
Number of employees (persons) 748 3,153 2,615 209
Average service years (years) 11.7 6.8 4.8 6.1
Average age (years old) 43.9 37.9 42.7 42.9
Ratio of female managers (%) 41.3% 39.3% 25.6% 9.4%
Gender pay gap (%) 101.4% 117.0% 93.5% 78.6%
  • Personnel data is based on the global employee database as of March 31, 2026.
  • The female manager ratio is calculated by dividing the number of female managers by the number of managers × 100 (%).
  • The gender wage gap is the index value of the average female salary level, assuming the average male salary level is 100. It is calculated by dividing the average female employee salary by the average male employee salary × 100%. Average salary is calculated using the base compensation amount reported by each company in FY2025 as actual employee salaries increase.

Self-development system

As the expected roles of employees are diversifying, we support independent career development. We have been promoting the implementation of career design training as a support program for activating communication between superiors and subordinates, with the aim of instilling career design in each workplace. In addition, as one support environment, we have offered about 100 correspondence courses to provide an environment where employees can acquire the universal skills required in each workplace in real time. Furthermore, we introduced a system for employees of Japan group companies to take open courses outside the company to encourage the acquisition of skills necessary for individual issues based on the results of skills surveys. In FY2025, 176 employees participated in these courses.

Education expenses and time per employee (FY2025)

Scope: LOGISTEED, Japan group companies*

Education expenses

per employee (full-time employee)

33,667 yen

Education time

per employee (full-time employee)

17.9 hours

Total education time

(full-time employee)

201,539 hours

*Excluding ALPS LOGISTICS group

Establishing a Basis of Personnel System

To ensure the entire company works together to expand business domains and create new added value, we are introducing a group-wide "a job-based personnel system" and building a "personnel management system." By fostering each employee's awareness to autonomously carry out their roles, encouraging them to challenge the unknown and grow, and through an annual performance evaluation process consisting of goal setting, mid-year reviews, and year-end evaluations, better reflecting their actions, processes, and results in evaluation and compensation, we aim to enhance employees' sense of satisfaction and accomplishment. We aim to create greater value for all group companies.

Introduce job-based personnel system

With a view to introducing the job-based personnel system, we are working to unify the criteria to establish organizations within the Group to enable flexible job rotation to place "the right person in the right job." We are also creating position profiles which clarify and stipulate roles to shift to a compensation system based on the evaluation criteria for the "position."

Establish the personnel management system for group companies in Japan and overseas

We have established clear job descriptions that define the roles and required skills for each position. Shifting from a seniority-based approach, we are promoting the adoption of a job-based human resource system that ensures fair evaluations aligned with job responsibilities, while enabling employees to proactively build their own careers.

Increase in Employee Engagement

To realize sustainable growth, we need to develop strong relationship between employees and the Company and increase employee engagement. To increase employee engagement, it is imperative to deepen understanding of and spread the LOGISTEED WAY which shows the Group's role and the way to move forward and is the core of connections among employees. We will also conduct engagement surveys and address issues identified in the surveys to increase employee engagement and become a company where employees can keep working with enthusiasm.

Spread of the LOGISTEED WAY

To make the concept of the LOGISTEED WAY take root in employees' behaviors and judgment criteria, we hold workplace meetings and regular education, such as rank-based trainings and e-learning, and implement initiatives such as VC activities on an ongoing basis.

Management Philosophy & Brand (LOGISTEED WAY)opens in new tab

Monitoring

Employee engagement survey

We conduct an employee engagement survey annually for the purpose of invigorating the organization and increasing employee engagement. We analyze the survey results in detail, identify internal issues and take necessary actions to solve them. In FY2025, we expanded the scope of overseas group companies from major companies (26companies) to consolidated group companies (48companies). We will expand this initiative to ALPS LOGISTICS group in FY2026.

Scope: LOGISTEED, Japan and overseas group companies

Score of sustainable engagement*1

(FY2025)

76*2
  • *1An index highly correlated with the company's growth that can be measured by questions on motivation for contribution and a sense of belonging, etc. We set a target value to increase engagement.
  • *2Total score of positive answers

Follow-up

We analyze the results of the engagement survey over time, and we are working to revitalize the organization by going through the cycle of identifying issues, considering countermeasures, and implementing them in the areas of management, human resources, and the workplace.
The survey results will be shared at management meetings such as the Board of Directors and Executive Committee. In addition, examples of each organization's efforts to improve engagement will be shared within the Group. Issues will be identified and improvement measures will be considered, leading to company-wide improvement activities. Specific measures include holding dialogue sessions between senior management and employees, educational programs to deepen understanding of the LOGISTEED WAY among senior management, and training to strengthen management skills for managers.

Employees Data

The following is the data.

ESG Data

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  2. Sustainability
  3. Social
  4. Human Resource Management